Online Ordering FAQs

Can I pay with credit card? (I don't have a PayPal account)

Yes. We use PayPal as a gateway to process all our payments, including credit cards, as it is a very secure checkout.
Once you have been redirected to the Paypal payment page, you can choose to pay by credit card or with your Paypal account. If you need any support please call us on 02 6624 6900 and we will guide you through the process.

How do you ship my order?

We send your drinks by courier in a recycled polystyrene box to keep them cool.

I won't be home for the courier. What should I do?

Tell us! At the checkout there is space to leave Delivery Instructions. Tell us its ok to leave it without signature and any instructions on where to leave it.

When will my order arrive?

We dispatch orders from Monday to Wednesday each week. We will send you an email when your order has been dispatched with a link so you can track and trace your package. Notify us as soon as possible if your order has not arrived at the expected time.

How can I get the best value for my online order?

It costs the same for us to send you 5 bottles as it does to send you 50 bottles! So if you have the fridge space it makes sense to stock up now, or share an order with a friend.

I don't have a credit card or a PayPal account, how can I buy your drinks?

If you do not have a credit card, please call us on (02) 6624 6900 to arrange for a direct deposit into our account via online banking. If you dont have online banking either, you may be able to send us a cheque, just call us to sort it out. 

I am getting an ordering error!

This could be a number of things (oh technology!). Try the following and if its still occurring just give us a call on 02 6624 6900.
1. Check the spelling of your suburb and check your postcode.
2. If your order is under $40 it won't be processed.
3. If you live in an area that is off the route of our courier, give us a call and we can try and work something out for you. At this stage we cannot send to Tasmania, Northern Territory or Western Australia, it simply takes too long and our precious little drinks warm up too much in transit. Our drinks are available in NT and Western Australian though, see the Retail Stockists page to find your closest shop.

If you are having any problems or want to place a wholesale order, please call us on (02) 6624 6900 or email

 

Latest Blog Post

Introducing: Lemon Lime & Bitters

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Red Dragon Organic’s unique twist on a traditional Lemon Lime & Bitters is a perfect summer refreshment. Naturally fermented and alive, it combines organic Lemon & Lime juice and Australian Lemon Myrtle with a specially crafted bitters infusion. Our bitters was crafted by a Melbourne company called Mr Bitters, they use Australian wild flowers and herbs to create a unique bitters blend especially for us. We added Australian Lemon Myrtle for its powerful antioxidant and antiseptic qualities. The organic lemons & limes we use are grown within a 5km radius of our organic kitchen and all our juices are cold pressed to create our unique fermented drinks.
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Phone: 02 4353 8055Email:  Address: 10 Amsterdam Circuit, Wyong NSW 2259

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